Category: PHP Script Codes > Support Tickets Software
Supportickets is a helpdesk and knowledge management software. It can't be easier to receive trouble tickets from customers. Our support tickets system comes with 3 interfaces, External, Onsite, Integration. There is on administration from where you can reply to tickets, assign staff privileges, get statistics...
Your customers will find it simple to generate or update tickets through email or online web-based forms. This way, your technicians will be able to easily track the progress of support requests from start to end, encompassing ownership as well as transfers and routing. The Help Desk solution includes several extremely effective service modules such as searchable knowledge base, automatic email notification, and administrable reports and downloads analyzer. Customers can receive various solutions that provide immediate resolutions to their problems. Affordably priced with an all-inclusive feature set, the Help Desk solution will greatly improve your business efficiency.