Category: PHP Script Codes > Omnistar KBase Knowledgbase Software
Omnistar Kbase is a web based php knowledge base software that will allow you to create and manage an FAQ list and database of information. Our faq software is very scalable and can be used to manage tens of thousands of articles. Some of the other features of Omnistar Kbase include the ability to create a separate internal staff knowledgebase, ability to print and email articles and totally customize the user interface.
Once implemented, our php knowledge base solution has been found to reduce customer support inquiries by 70%. Other features of the knowledgebase software include the ability to password protect folders, setup article update email notifications, enable a mouse over word glossary and setup an archived article manager. Additional features of our FAQ software manager include the ability for users to rate articles, advanced reporting features, a staff calendar and to do list and built in database backup and restore capabilities.