PHP Script Codes > Live Agent - Complete support software - Mail, Chat, Facebook, Twitter, Phone, Knowledgebase
Live Agent is full featured multichannel support platform, which will save you hours of working time.
Extend customer experience to next level with this real time and multichannel support platform.
Be everywhere your customers are:
Answer mails, chats, phone calls, Facebook wall messages from multiple fan pages and Twitter messages - all from one place.
All important features are included:
POP3 accounts, Email piping, Departments, Priorities, Statuses, Tags, Rules, Ticket Routing, Canned/Predefined messages, Email templates, Real-time website monitoring and statistic, Chats, Facebook integration, Knowledge base, Live Suggestions as you type, Feedback and Contact forms, Agent rating, Gamification, Multilingual, Ticket Filters, File sharing and attachments, Chat button templates and much more.
All features are fully customizable, no HTML coding is required.
Try it free, no credit card required!